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Chief Doug Miller's

The 1% Solution

Portrait of Chief Doug Miller in a blue suit standing beside his book The 1% Solution

Empowering you to make small 1% changes to become a better Police Officer 

A police officer’s career is shaped by thousands of decisions. Some happen under pressure, with little time and incomplete information. Others happen quietly: preparing for a shift, listening to a complaint, writing a report, or deciding whether to accept a correction. Together, those decisions establish the kind of officer a person becomes. Most officers enter this profession wanting to make a difference. Staying effective requires them to keep learning long after the academy ends. Experience provides opportunities to grow, but officers must be willing to examine what they do with that experience. The 1% Solution offers a practical approach to that work: choose something you can improve, make a deliberate change, and build on it. 

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“Leadership is not about being in charge. It is about taking care of those in your charge.”

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